Return And Refund Policy
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Hassel-free return. Our only motto is make a happy customer.
In case if you do not like the product which you received from www.gheepalace.co.in, you can send back the item you have purchased in its original condition and tags with the same package within 7 days.
1. We Don’t Accept Stitched Product.
2. Stitched Product Will Not Be Exchanged And Replaceable.
Colors and Description Disclaimer
While placing an order, customers are advised to keep in mind some minor variations in colors . Although extra attention is given to accurately reproducing colors as seen on your monitor, there may still be minor variations in the colors of the actual product due to the nature of fabric dyes. Variation may also be felt because of the different resolutions, monitors, video cards, operating systems, and internet browsers used. Garments also have a tendency to reflect different shades of colors under different lights. A 10% variation in shade is considered normal.
Customers who prefer items with beaded embroidery and sequins must be aware that these shiny embellishments have a tendency to come off. Remember, even with the best handling and care, this problem cannot be avoided altogether. So, before ordering such an item, please keep these things in mind.
We are at your service, and it is our endeavor to provide you with the best sarees, salwar kameez, lehengas, and ethnic men’s wear that are in fashion. It is a privilege to have you as our customer!
Case 1: Damaged and defective goods received
- A complaint has to be made within 48 hours of receiving the goods.
- A complaint has to be made by email with the subject Complaint for Order Number and Product Code.
- A picture of the damaged part has to be sent via email for assurance.
Our team reviews it within 1 business day and offers you a solution as any one of the following:
a) Replace defective goods immediately, free of charge.
b) Offer you a credit note.
c) Refund the full amount instantly.
Restocking Fees
Restocking fee of the purchase price will not be charged.
Refunds
All refunds are governed by the return and exchange policy.
- The refund amount is a mutually agreed-upon settlement for some mistakes that might occur in any order. The refund amount cannot exceed the value of the product in lieu of which the refund is being discussed.
Process for Refund
- gheepalace.co.in immediately gives a credit note for mutually agreed refund amounts, followed by an actual money refund or store credit.
- STORE CREDIT is the only way to get a refund when such settlements are less than 12 times the value of the product. STORE CREDIT can be instantly used on the next purchase and can be applied to all orders, irrespective of any concurrent promotional offer. If you are not willing to take STORE CREDIT, you can ask for a money refund via email.
- A money refund is the actual return of the agreed refund amount back to the credit card used in making the payment.
- A refund will be made in the same form in which payment was made within 7–10 working days.
Store Name - Kaladvipa
Contact Information
Address : Kaladvipa 2003, IFM (International Fashion Market),, Near Raj Mahal AC Mall, Surat, Gujarat 395010
Email : help.kaladvipa@gmail.com
Phone No. : (+91) 70162 42331
Ghee Palace - Premium Quality Ghee
Welcome to Ghee Palace!
At Ghee Palace, we are dedicated to providing the finest quality ghee, made with the utmost care and traditional methods to ensure purity, taste, and health benefits. Our ghee is crafted from the highest quality milk, ensuring a rich and authentic flavor that enhances every dish.
Why Choose Ghee Palace Ghee?
Pure and Natural: Our ghee is made from 100% natural ingredients, free from preservatives and additives, ensuring you get the best of nature in every jar.
Rich Flavor: Experience the rich, nutty flavor that adds a delightful taste to your meals, whether used in cooking, baking, or as a spread.
Health Benefits: Packed with essential nutrients, our ghee promotes better digestion, boosts immunity, and supports overall health.
Traditional Process: We follow traditional methods to prepare our ghee, maintaining its authenticity and superior quality.
Our Products:
Classic Ghee: Perfect for everyday cooking and baking, our classic ghee brings a touch of tradition to your kitchen.
Organic Ghee: Made from organic milk, our organic ghee is ideal for those who prefer an eco-friendly and health-conscious lifestyle.
Flavored Ghee: Explore our range of flavored ghee, including garlic, turmeric, and more, to add a unique twist to your culinary creations.
Join the Ghee Palace Family:
Experience the difference with Ghee Palace. Join our family of satisfied customers who trust us for their daily nutrition and culinary needs. Whether you’re a home cook or a professional chef, our ghee will elevate your dishes to the next level.
For more information or to place an order, contact us at gheepalace@gmail.com or call us at (+91) 70162 42331.
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